Employment911.com | In-Depth Review

Reasonable pricing is most likely the draw for Employment911.com. That, and one of the most intriguing guarantees in the industry. They guarantee that you'll be receiving interview offers within 60 days, but then they go a step further: if after 120 days of using your new resume package, you aren't satisfied that it's helping you in your job search, they will refund 100% of your money. It doesn't get much better than that.

So why no more than three stars? Two reasons in particular. 1) No indication that the writers are certified. Now, while certification is not the be all and end all, it does provide a bit of assurance in a world of uncertainty. Especially in the uncertain world of the Web. 2) No sample resumes are provided by the company. That leaves prospective clients -- and reviewers like us -- in the dark when it comes to judging writing quality.

Luckily for the company, the strength of their guarantee makes up for some lack of information. As does their relatively good rating with the Better Business Bureau (A-).

Here's How It Works

On the company's webpage, click the "Order Your Resume Now..." heading a little ways down the page. You'll be given the following choices: Entry Level, Mid Level Career, Executive, Federal or Government, Military-To-Civilian Conversion. Choose the category that best fits your work history. You'll then be given the option of buying the resume alone, or as a package with a number of add-ons (i.e. cover letter, posting services, etc.)

Order the service you want and pay. Use an online wizard to send the relevant info. You'll be assigned a pro writer. You can communicate with your writer via a special "resume desktop." Customer service is also available via the desktop (or over the phone).

Turn-around time is usually 2-3 days, but a rush service is available. You'll receive your finished resume via email; review and approve it. Contact your writer is you need to make any changes or corrections. At the end of 60 days if you haven't received an interview invitation, you can request a re-write of the resume.

Here's What We Liked

• Pricing was upfront and reasonable.
• 4-6 hour rush service is available.
• Job interviews are guaranteed within 60 days of using your new resume.
• Your money back if, after 120 days you're not satisfied that your resume package is helping with your job search.
• The Better Business Bureau gives the company an A- rating. That's pretty good, and should provide prospective clients a bit of comfort.

Here's What We Didn't Like

• The money-back guarantee is only good if you purchase a complete resume writing and distribution package (resume, cover letter, post-interview follow-up letters, web and text formatting, resume posting service, resume distribution service). It's a decent value, but we initially thought the money-back guarantee was good with just a resume purchase alone. Evidently not.  
• A detailed, one-on-one telephone interview is not in the cards. Instead, the writer gathers the necessary information via the online form you fill out, and your uploaded resume. (Tip: we have a bias toward telephone interviews).
• No indication that the writers are certified.
• There are zero resume samples posted on the company website. Without such information, we can't make a judgement as to the quality of writing. That's a big unknown.

In Summary:

Reasonable pricing and an excellent guarantee prop this company up, although you've got to buy the resume writing and distribution package to get the money-back guarantee. The big unknown - writing quality, since no sample resumes are posted. Still, the company has been in business since 1997 and maintains a good rating with the Better Business Bureau (no small feat).

That said, if your budget demands that you've got to stay within this company's price range, we suggest you at least consider the $129.95 resume over at CareersPlusResumes.com. Writing quality is evident from resume samples posted on the company's website, and all the writers are certified. Better still, if you can afford a $199.95 or $249.95 resume, think about  ResumeWriters.com or GreatResumesFast.com. These are two companies with top-notch certified writers and very attentive customer service. See the pull-down menu at the top of the page (tab marked "Online Resume Writers") for in-depth reviews of each of these three companies.  

Still, Employment 911 does have something to offer. And speaking of offers, limited-time savings and special offers are sometimes available. If you're ready...

Go to  Employment911.com 

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